Change Offline Address Book Details For. Here I will show steps to configure offline address book in Exchange 2013. Adding this group with read permissions solved the problem.
If you see an option for Information to download select Full Details or No Details. On the Home tab in the Find group click Address Book. In the opening SendReceive Groups dialog box please click the New button.
In the Offline Address Book dialog box make sure that the Download changes since last SendReceive check box is checked.
By default this check box is selected. To do this follow these steps. Figure 7-29 shows the properties of a mailbox store and you can see that the store is configured for its users to use the Default Offline Address List as their OAB. The below instructs you on how to set your default Address Book to the Global Address List.
