Try It Call Potential New Customers. Youre essentially giving potential loyal customers a reward for simply existing. Convince your sales staff to go back to existing customers and try to sell those clients related products or services.
Use their first name when possible. Just like you would go into an interview with a solid understanding of the company you should go into your first client meeting with at least some baseline knowledge about your client and his or her business. Heres how to prepare for the call.
When you walk into a business and the employee behind the counter calls you by your first name thats magic.
I usually say something like. Pick up the phone call your competitors and ask them. As the old verse goes Make new friends but keep the old. When you walk into a business and the employee behind the counter calls you by your first name thats magic.