Using Transfer Hold Audio And Dialing. This is typically done by putting the caller on hold and dialing the desired partyextension. During an active call press the Transfer soft key.
When an end device or feature places a call on hold Cisco Unified Communications Manager connects the held device to a music resource. To transfer a call. So I recently had an issue at a customer where any Polycom 2W Wireless conference phone devices attached to an Audiocodes M1000 FXS ports would drop calls when attempting to establish a second call using the Multi Party button but this issue could apply to any analog device that uses Hook-Flash to switch between virtual Read More.
Press the key again to unmute the audio.
2 The extension number will be added to dialing field and you can dial another number. Dial the number of the person you want to transfer the call to. The caller is then placed on hold and you can enter the number. CATHY answers - ALICE and CATHY talk.
