Edit Product Or Service In Business. The product or service should deliver superior customer value. Contemplating a big change in your business like adding new services or products can feel exciting but also a little overwhelming.
A product can be defined as anything that we can offer to a market for attention acquisition use or consumption that could satisfy a need or want. Digital products can be sold repeatedly with no additional effort on your part besides initial creation and any necessary updates. You probably have some intriguing ideas along with concerns about viable those ideas are for your business.
Based on my conversation with Fried coupled with my own experience here are four steps for turning a service business into a product business.
Customer support can be a burden. As defined by van Halen te Riele Goedkoop a marketable set of products and services capable of jointly fulfilling a users needs PSSes can be realized by smart products. Customer support can be a burden. Hard to pivot once product is established.